Dr. McCutcheon and his staff have been exceptional in all manners. I've been seeing him regularly for several months, including receiving sinus surgery, and I could not be happier with the results or with the process of treatment, follow ups, etc.
- I have never waited long in the waiting or exam rooms.
- I have always felt confident that Dr. McCutcheon and his staff were invested in my well-being and he was transparent in his recommended treatments. I never felt like I was being rushed out the door or rushed into surgery -- he and his staff definitely care about their patients.
- Dr. McCutcheon has been great at explaining the reasoning behind both my symptoms and his recommended treatments, which feels reassuring as a patient.
- Dr. McCutcheon did an excellent job on my surgery. It was largely painless, despite only being under local anesthesia, and the recovery went very smoothly. He and his staff also did a great job of explaining what to expect during surgery and recovery, which made it much more comfortable.
Overall, I have had no complaints about my experience at Memorial Village ENT. Everything has gone smoothly, and I have been impressed with how proficient and caring everyone has been. I would recommend anyone in need of an ENT to visit them.